Sharon Regional Health System - Dedicated to caring for our community

Quality Care / Patient Safety

Patients Rights and Responsibilities (summary)

Any patient seeking care at Sharon Regional Health System has a right to medical and nursing services without discrimination based upon race, color, religion, sexual preference or national origin. Medical and nursing services are provided with consideration to the patient's personal values and beliefs. Patients and families will be given an opportunity to participate in decisions regarding care; these decisions include the refusal of care or treatments.

Patients have the right to confidentiality in all aspects of their care and a right to privacy during care, consultation or visiting. The Health System will respect the patient's right to an advance directive or surrogate decision-maker for decisions regarding care and treatment. A complete list of Patient Rights is posted in every clinical area.

If you would like to find out how healthcare organizations rate with Joint Commission, go online at www.jointcommission.org and check out the Quality Check (TM) where you can "check up" on performance by reviewing the latest Quality Report.

Sharon Regional is fully-accredited by the Joint Commission. The Joint Commission evaluates and accredits nearly 15,000 health care organizations and programs in the United States. To earn and maintain The Joint Commission's Gold Seal of Approval™, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years.

If you would like to voice a concern, you can contact The Joint Commission by mail-, e-mail or fax. You may either submit your name and contact information or submit your concern anonymously. There will be no adverse actions taken against employees for having reported quality concerns.

To contact the Joint Commission:

Website: www.jointcommission.org

Online: http://www.jointcommission.org/report_a_complaint.aspx
E-mail: complaint@jointcommission.org
Fax: 630-792-5636
Phone: 800-994-6610
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181